Technical Writer

1 position

 Job Description

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Work with software development, commercial and support teams to obtain an in-depth understanding on product and documentation requirements
  • Write, edit, and review sales collaterals, white papers, and business proposals.
  • Create tutorials to help end-users use a variety of applications
  • Write easy-to-understand user interface text, online help, developer guides and supporting documents for products with standardized content across platforms and media
  • Analyze functional and technical specifications of products or software and understanding their documentation requirements.
  • Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and interactive manuals for end users to teach them how to operate and maintain the products of the company.
  • Determine the needs of end users of technical documentation
  • Study product samples and discuss with product designers and developers
  • Get feedback from customers and developers to revise documents as new issues arise
  • Select appropriate medium for message or audience, such as manuals or online videos
  • Design and develop PDF-based documents, Online Help, Knowledge Base, and Frequently Asked Questions for internal and external audiences of the company.
  • Design and implement new learning tools or knowledge dissemination tools to promote products in the target markets.
  • Create and maintain project plans and status reports for management and cross-functional teams.

 

Qualifications

  • Bachelor or Master degree in Computer Science, IT or related relevant field of study
  • Writing experience, preferably end-user facing documentation, or technical in nature.
  • Familiarity with technical concepts
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office

 

Benefits

  • Competitive package
  • Paid time-off
  • Pay-for-Performance
  • Tuition reimbursement
  • Provident Fund

For apply, please complete online application in the link below
https://www.cognitoforms.com/BiosciThailandCoLtd/BiosciEmploymentApplication